CCNP Voice Eğitim İçeriği
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Kurs Tanımı:
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Giriş seviyesi network bilgileri ve voice temellerine sahip katılımcıları sektörün en güncel konularından VoIP konusunda profesyonel seviyeye çıkartmayı amaçlamaktadır.
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Öngereksinimler:
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CCNA, CCNA Voice
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CVOICE
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1.0 – Introduction to Voice Gateways
- 1.1 – Cisco UC Networks and the Role of Gateways
- 1.2 – Gateway Call Routing and Call Legs
- 1.3 – DSP Functionality, Codecs, and Codec Complexity
- 1.4 – Gateway Voice Ports Configuration
2.0 – VoIP Call Legs
- 2.1 – VoIP Call Leg Characteristics
- 2.2 – VoIP Media Transmission
- 2.3 – H.323 Signaling Protocol
- 2.4 – SIP Signaling Protocol
- 2.5 – MGCP Signaling Protocol
- 2.6 – Requirements for VoIP Call Legs
- 2.7 – VoIP Call Legs Configuration
3.0 – Cisco Unified Communications Manager Express Endpoints Implementation
- 3.1 – Endpoint Requirements
- 3.2 – Endpoint Configuration
4.0 – Dial Plan Implementation
- 4.1 – Call Routing and Dial Plans
- 4.2 – Digit Manipulation
- 4.3 – Path Selection Configuration
- 4.4 – Calling Privileges Configuration
5.0 – Gatekeeper and Cisco Unified Border Element Implementation
- 5.1 – Fundamentals of Gatekeepers
- 5.2 – Cisco Unified Border Element
6.0 – Quality of Service
- 6.1 – QoS Mechanisms and Models
- 6.2 – Classification, Marking, and Link Efficiency Mechanisms
- 6.3 – Managing Congestion and Rate Limiting
- 6.4 – Cisco AutoQoS
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CIPT1
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1.0 – Cisco Unified Communications Manager (CUCM)
- 1.1 – Architecture
- 1.2 – Deployment and Redundancy Options
2.0 – CUCM Administration
- 2.1 – Managing Services and Initial Configuration
- 2.2 – Managing User Accounts
3.0 – Single-Site On-Net Calling
- 3.1 – Endpoints in CUCM
- 3.2 – Implementing IP Phones
4.0 – Single-Site Off-Net Calling
- 4.1 – PSTN Gateways in CUCM
- 4.2 – CUCM Call Routing Components
- 4.3 – CUCM Digit Manipulation
- 4.4 – Calling Privileges and Restrictions
- 4.5 – Gateway Selection and PSTN Access Features
- 4.6 – Call Coverage
5.0 – Implementing Media Resources, Features, and Applications
- 5.1 – Configuring CUCM IP Phone Services
- 5.2 – Presence-Enabled Speed Dials and Lists
6.0 – Features and Applications for Multisite Deployments
- 6.1 – Cisco Unified Mobility
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CIPT2
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1.0 – Multisite Deployments
- 1.1 – Identifying Issues
- 1.2 – Multisite Deployment Solutions
- 1.3 – Multisite Connections
- 1.4 – Multisite Deployment Dial Plan
2.0 – Centralized Call Processing Redundancy
- 2.1 – Remote-Site Redundancy Options
- 2.2 – Cisco Unified SRST and MGCP Fallback
- 2.3 – CUCM Express in SRST Mode
3.0 – Bandwidth Management and Call Admission Control
4.0 – Features and Applications for Multisite Deployments
- 4.1 – Device Mobility
- 4.2 – Extension Mobility
5.0 – IP Telephony Security
- 5.1 – Service Advertisement Framework
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TVOICE
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1.0 – UC Troubleshooting
- 1.1 – Identifying UC Deployments
- 1.2 – Troubleshooting Methodology
- 1.3 – Troubleshooting and Monitoring Tools
2.0 – CUCM Troubleshooting
- 2.1 – Common Gateway and Endpoint Registration Issues
- 2.2 – CUCM Availability Issues
- 2.3 – Database Replication Issues
- 2.4 – LDAP Integration Issues
3.0 – Troubleshooting Call Setup Issues
- 3.1 – Examining Call Setup Issues and Causes
- 3.2 – On-Premises Single-Site Calling Issues
- 3.3 – On-Net Multisite Calling Issues
- 3.4 – Off-Net Calling Issues
4.0 – Troubleshooting SAF and CCD Issues
5.0 – Troubleshooting CUCM Features and Application Issues
- 5.1 – Device Mobility Issues
- 5.2 – Extension Mobility Issues
- 5.3 – Unified Mobility Issues
- 5.4 – CUCM Native Presence Issues
6.0 – Troubleshooting Voice Quality and Media Resources Issues
- 6.1 – MOH Issues
- 6.2 – MTP Issues
- 6.3 – Issues with Conferences
- 6.4 – Transcoder Issues
- 6.5 – Issues with RSVP Agents
- 6.6 – Voice Quality Issues
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CAPPS
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1.0 – Introduction to Voice Mail
- 1.1 – General Requirements for Voice Mail Integration
2.0 – Cisco Unity Connection in a CUCM Environment
- 2.1 – Integration with CUCM
- 2.2 – Configuring Unity Connection
- 2.3 – Using Partitions and Search Spaces
- 2.4 – Implementing Call Management
- 2.4 – Configuring Users
- 2.4 – Monitoring and Troubleshooting
3.0 – Cisco Unity Express Implementation in CUCM Express Environment
- 3.1 – Basics of Unity Express
- 3.2 – Integration with CUCM Express
- 3.3 – Configuring Unity Express
- 3.4 – Configuring User Accounts
- 3.4 – AutoAttendant
- 3.4 – Troubleshooting
4.0 – Voice Profile for Internet Mail Implementation (VPIM)
- 4.1 – Implementing VPIM in Unity Connection
- 4.2 – Implementing VPIM in Unity Express
5.0 – Cisco Unified Presence Implementation
- 5.1 – Components and Communication Flows
- 5.2 – Integrating Unified Presence
- 5.3 – Configuring Features
- 5.4 – Implementing Unified Personal Communicator
- 5.4 – Verifying and Troubleshooting Tools
6.0 – Troubleshooting Voice Quality and Media Resources Issues
- 6.1 – MOH Issues
- 6.2 – MTP Issues
- 6.3 – Issues with Conferences
- 6.4 – Transcoder Issues
- 6.5 – Issues with RSVP Agents
- 6.6 – Voice Quality Issues
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